Canada Revenue Agency
FOLLOW THE CANADA REVENUE AGENCY
The Canada Revenue Agency has a multitude of agencies of customer care that can be contacted for almost any question! They are active on social media and the best source to receive legitimate news. Please see the social links below and give them a follow to always be up to date on the latest news.
CRA'S CONTACT RULES
The CRAwill only contact through physical mail or will email if you have chosen to go paperless. Electronic mail can be found on your CRA account if you choose to go paperless. The CRA can contact you via phone call for quality control purposes and other important matters however they will never ask for your banking information. If you have changed your address make sure you let the CRA know by giving them a call or by changing your account details on "My CRA Account" so they can always send mail to you.
The CRA general inquiries line listed below can always be used to be forwarded to a particular department. Please be respectful to the agents. If the CRA has requested documents please fax email or submit the documents on your CRA account.
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GST Benefits
Your GST benefits can have extensive eligibility criteria and sometimes require for an individual to contact them and provide information. Please use the phone number below to contact GST benefits Canada directly if you have received a letter requesting information or if you have missed one or more payments.
Opening Hours
Mon - Fri
8:00 am – 8:00 pm
Saturday
9:00 am – 7:00 pm
​Sunday
9:00 am – 9:00 pm
Ontario Trillium Benefits
Ontario trillium benefits are a monthly or annual benefit given out depending upon your entitlement amount. If you have missed a payment or have received a letter asking for confirmation/ documents for eligibility please call the OTB phone listed below directly and speak to an agent. The official webpage below also has an exhaustive list of details that can answer any question you have about the benefit.
Opening Hours
Mon - Fri
8:00 am – 8:00 pm
Saturday
9:00 am – 7:00 pm
​Sunday
9:00 am – 9:00 pm
CRA's Personal inquires line
If you have any questions about your taxes you can always contact a certified CRA representative on the phone number below and they can assist with any questions. You can also use this phone number to be transferred to another department regarding your inquiry if needed. They have an automated line and a talk to an agent feature that can be used by following the on phone instructions.
Opening Hours
Mon - Fri
8:00 am – 8:00 pm
Saturday
9:00 am – 7:00 pm
​Sunday
9:00 am – 9:00 pm
CRA's Business inquires line
If you have any questions about your business you can always contact a certified CRA representative on the phone number below and they can assist with any questions. You can also use this phone number to be transferred to another department regarding your inquiry if needed. They have an automated line and a talk to an agent feature that can be used by following the on phone instructions.
Opening Hours
Mon - Fri
8:00 am – 8:00 pm
Saturday
9:00 am – 7:00 pm
​Sunday
9:00 am – 9:00 pm